Terms and conditions for consumers
Overview of the General Terms and Conditions
Offer and Conclusion
Return costs when exercising the right of withdrawal
Prices and shipping costs
Retention of title
Terms and conditions
(The following terms also include information about your legal rights under the provisions on distance contracts and electronic commerce.)
For all deliveries of XPEN shop to consumer (§ 13 BGB) these Terms and Conditions (GTC).
A consumer is any natural person who enters into a legal transaction for a purpose that can be attributed neither commercial nor their independent vocational activity.
The purchase comes with: XPEN Shop, Alexandra Oliver, Kirchweg 6, D 78078 Niedereschach
Offer and Conclusion
The presentation of products in the online shop is not a legally binding offer, but an invitation to order. Omissions excepted.
Completing By clicking the button order, you are placing a binding order for the goods listed on the order page.
We are obliged to do so and make very happy to announce the statutory cancellation & return.
Our cancellation policies go further.
Simply send the goods back to us, the amount of your refund will be made within 14 days, the goods in proper condition should be ..
Here, the statutory Conditions.
Conditions & withdrawal form
Consumers are entitled to a right of withdrawal shall be the following, where consumer is any natural person who enters into a transaction for purposes which can be attributed mainly neither commercial nor their independent vocational activity:
You have the right to cancel within fourteen days without giving any reason this contract.
The revocation period is fourteen days from the date, have taken the final goods in possession of you, or a representative of your third party who is not the carrier or has.
To exercise your right of cancellation, you must contact us (Alexandra Günter, Kirchweg 6, 78078 Niedereschach, Tel +49 7725 915434 .:, Fax: +49 7725 915434, email: firstname.lastname@example.org) by means of a clear statement (z. B. inform a consigned by post mail, fax or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form which is however not mandatory.
In order to observe the revocation period it is sufficient for you to send the message about the right of withdrawal before the withdrawal deadline.
You can also easily send the goods back.
Effects of withdrawal
If you withdraw from this contract, we have you all payments that we have received from you, including delivery costs (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than those offered by us, expensive type of standard delivery have), and repay immediately latest within fourteen days from the date on which the notification is received about your cancellation of this contract with us. For this repayment, we use the same method of payment that you used in the original transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for such repayment. We may withhold the reimbursement until we have received the returned goods again, or until you have demonstrated that you have returned the goods, whichever is the earlier.
You have to return the goods promptly and in any event not later than fourteen days from the date on which you notify us of the cancellation of this contract to us or transferred. The deadline is met if you send the goods before the deadline of fourteen days.
You bear the direct cost of returning the goods.
You only need to pay for any diminished value of the goods, if this value loss is due to a necessary to ascertain the nature, characteristics and functioning of the goods handling them.
Exclusion or premature extinction of the right of withdrawal
The right does not apply to contracts for the supply of goods which are not prefabricated and for their manufacture an individual choice or decision by the consumer is important or which are clearly tailored to the personal needs of the consumer.
Please avoid damage and contamination of the product. Send the goods if possible in their original packaging with all accessories and with all packaging components to us. Use a protective outer packaging. If you no longer have the original packaging, please provide a suitable package sufficient protection against transportation damage.
Send the goods if possible not unfree to us.
Please note that the above paragraphs 1-2 is not a prerequisite for the effective exercise of the right of withdrawal.
If you want to cancel the contract, please fill out this form and send it back.
Fax: 07725 915 434
Hereby give notice that (n) I / We (*) from my / us (*) concluded contract for the purchase of the following products (*) / provision of the following services (*)
Appointed on (*) ____________ / received on (*) __________________
Name / consumer (s)
Address of the / consumer (s)
Signature / consumer (s) (only with message on paper)
Underline (*) Delete
Prices and shipping costs
The mentioned on the product pages include the VAT and other price components.
delivery and shipping costs
Delivery will be made after we receive your payment within 7 working days.
If delivery within Germany we charge € 3.95
For a delivery innherhalb the EU we charge € 4.95
For a delivery outside the EU is 8,00 €
When ordering stamp code or name labels are no shipping costs.
The payment is in advance. Alternatively, bank transfer or Paypal
A right of set off is available only if your counterclaims have been legally established in court or are undisputed or acknowledged by us in writing.
You can only withhold payment if the claims from the same contractual relationship.
Retention of title
Until full payment the goods remain our property.
If you have found a product, you can put this obligation by clicking on the button in the shopping basket. The contents of the basket can be at any time by clicking the button cart View suggested view. The products can be removed from the cart at any time by clicking the Delete button in the form of a trash again. If you want to buy the products in your cart, click the button to checkout. Please then enter your data. The mandatory fields are marked with *. Registration is not required. After entering your data and selecting the payment method, you go on the button next to the order page where you can check your entries. Finish by clicking the button order you complete the ordering process. The process can be stopped at any time by closing the browser window. On the individual pages for more information, eg to corrections.
The contract text is stored on our internal systems. The General Terms and Conditions, you may at any time on this page. Unless you have created an account, you can view your account information at any time under 'Customer Login'. The order information is sent to you by e-mail. After completing the purchase of the contract for security no longer on the Internet is accessible.